fb177 Privacy Policy

1 Information We Collect

fb177 collects personal data in order to provide you with a safe, compliant, and personalised gaming experience. We collect information in three principal ways: data you provide to us directly, data collected automatically through your use of the platform, and data received from authorised third-party verification and payment partners.

1.1 — Data You Provide Directly

• Registration data: Full legal name, date of birth, email address, mobile number, and preferred username collected when you create your fb177 account.
• Identity verification documents: Government-issued photo ID (National Identity Card, passport, or driving licence), proof of address, and selfie images submitted as part of our KYC compliance process.
• Payment information: Your registered bKash, Nagad, Rocket, or Upay mobile number; Visa or Mastercard last-four digits; or bank account name and branch details for bank transfer methods. Full payment credentials are never stored by fb177.
• Support communications: Messages, emails, and chat transcripts you send to our customer support team, including any attachments or screenshots you choose to share.
• Responsible gaming preferences: Deposit limits, session time limits, cooling-off periods, and self-exclusion requests submitted through your account settings or via support.

1.2 — Data Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and language settings collected automatically when you visit fb177.
• Session and usage data: Pages visited, games played, bets placed, session duration, login timestamps, and click-path data used to analyse platform performance and detect unusual activity.
• Transaction data: A complete history of all deposits, withdrawals, bonus claims, wager amounts, and game results associated with your account, retained for regulatory and audit purposes.
• Cookie and tracking data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 4 of this Policy.

1.3 — Data Received from Third Parties

• Identity verification providers: Results and risk scores from third-party KYC and age-verification services used to confirm your identity and eligibility to play.
• Payment processors: Transaction confirmation references and status codes from bKash, Nagad, Rocket, Upay, and card payment gateways following deposit or withdrawal processing.
• Fraud prevention services: Risk signals and device fingerprint data from anti-fraud and AML screening partners used to protect your account and maintain the integrity of the platform.

2 How We Use Your Data

fb177 processes your personal data on the basis of contract performance (to deliver the services you have signed up for), legal obligation (to comply with anti-money laundering, age verification, and data protection requirements), legitimate interest (to protect the platform and improve the player experience), and in some cases your explicit consent (for example, for optional marketing communications).

fb177 will not use your personal data for any purpose that is incompatible with the purposes listed above without providing you with prior notice and, where required, obtaining your fresh consent. If you have opted in to receive promotional communications, you may withdraw that consent at any time by updating your account notification preferences or by contacting support at [email protected].

Automated decision-making processes, including those used for fraud detection, AML screening, and responsible gaming risk scoring, may generate outcomes that affect your account access (for example, triggering an account review or temporary deposit restriction). You have the right to request human review of any automated decision that significantly affects you, as described in Section 6 of this Policy.

3 Data Sharing & Third Parties

fb177 does not sell your personal data. We share your data only in the limited circumstances described below, and only with service providers and partners who are contractually obligated to protect your data to the same standard that fb177 applies.

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank receive the minimum transaction data required to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• KYC and identity verification providers: Third-party verification services receive your identity documents and biometric data strictly for age and identity verification purposes. Data is not retained by these providers beyond the verification process unless legally required.
• Game software providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive pseudonymised player session data (such as a player token, wager amount, and game result) necessary to deliver game content. They do not receive your name, contact details, or payment information.
• Fraud and AML screening services: Anti-fraud and anti-money-laundering compliance partners receive transaction and device data for risk screening purposes. These providers are bound by strict data processing agreements and applicable financial crime prevention regulations.
• Law enforcement and regulatory authorities: fb177 will disclose personal data to competent authorities when required to do so by law, court order, or valid regulatory request. We will notify you of such disclosures where we are legally permitted to do so.
• Corporate restructuring: In the event of a merger, acquisition, or sale of assets involving fb177, your data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply.

4 Cookies & Tracking Technologies

fb177 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, detect fraud, and analyse how players interact with our games and features. We do not use third-party advertising cookies or permit external ad networks to track your activity on fb177.

The following categories of cookies are used on fb177:

You may manage cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to fb177 and using core platform features. Disabling analytics or functional cookies will not prevent you from playing but may result in a less personalised experience.

fb177 does not use fingerprinting technologies beyond what is strictly necessary for fraud and bot detection. Device fingerprint data used for security purposes is pseudonymised and is not linked to your name or contact details in any externally accessible way.

5 Data Security & Storage

fb177 implements a layered security architecture to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction. Our technical and organisational security measures include, but are not limited to, the following:

• Encryption in transit: All data exchanged between your device and fb177 servers is encrypted using TLS 1.2 or higher (256-bit SSL). Our platform maintains an A+ SSL rating.
• Encryption at rest: Sensitive fields in our databases — including identity document references, contact details, and payment tokens — are encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. All internal access to player data is logged, audited, and subject to two-factor authentication requirements for staff.
• Intrusion detection: Our infrastructure is monitored around the clock by automated intrusion detection systems. Any anomalous access patterns trigger immediate alerts to our security team.
• Regular backups: Player account data is backed up daily to geographically redundant, encrypted storage systems. Backup integrity is tested regularly to ensure recoverability in the event of a system failure.
• Vendor security assessments: All third-party service providers with access to fb177 player data are subject to security assessment before onboarding and periodic review thereafter.

In the event of a data breach that is likely to affect your rights or freedoms, fb177 will notify affected players as promptly as practicable, and no later than 72 hours after becoming aware of the breach. The notification will describe the nature of the breach, the data categories affected, the likely consequences, and the measures being taken to address it. To report a suspected security vulnerability in the fb177 platform, please contact [email protected] immediately.

6 Your Privacy Rights

As an fb177 player, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request" and include your registered account email address. fb177 will respond to all valid requests within 30 calendar days. Complex requests may require an extension of up to a further 60 days, of which you will be notified.

• Right of access: You have the right to request a copy of all personal data that fb177 holds about you, along with information about how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details, many fields can be updated directly in your account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data. Note that we are required by law to retain certain data (such as transaction records and KYC documentation) for a mandatory retention period even after account closure — see Section 7 for details.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances — for example, while we are verifying the accuracy of data you have disputed.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) for transfer to another service provider.
• Right to object: You may object to the processing of your data where it is based on legitimate interests, including profiling for responsible gaming purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Rights related to automated decision-making: Where fb177 makes automated decisions that significantly affect you (such as an automated account restriction triggered by fraud scoring), you have the right to request human review of that decision and to contest the outcome.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing email communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7 Data Retention

fb177 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the principal categories of data we hold:

When the applicable retention period expires, personal data is securely deleted or permanently anonymised so that it can no longer be associated with any individual. Anonymised aggregate data (such as overall game performance metrics or platform usage statistics) may be retained indefinitely for business intelligence purposes, as it no longer constitutes personal data.

If you request deletion of your data before the end of the mandatory retention period, we will delete all data that we are not legally required to retain and restrict access to the data that must be kept. Data held solely for legal compliance purposes will not be used for any other purpose during the retention period.

8 Updates to This Policy

fb177 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The current version of the Policy will always be available at https://fb177.com/privacy-policy, and the "Last Reviewed" date at the top of the page will be updated whenever material changes are made.

For material changes — those that significantly affect how we collect, use, or share your personal data — fb177 will provide advance notice by email to your registered address at least 14 days before the changes take effect. Your continued use of fb177 after the effective date of an updated Policy constitutes your acknowledgment of the revised terms. If you do not agree with the changes, you should stop using the platform and request account closure before the effective date.

Minor updates — such as typographical corrections, clarifications that do not alter the substance of the Policy, or changes required by law with immediate effect — may be published without prior notice. In all cases, the updated Policy will be clearly dated and the version history will be maintained in our records.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about how fb177 handles your personal data, please contact our support team at [email protected]. We are committed to responding to all privacy enquiries promptly and transparently.